Refund policy
Thank you for shopping with KASO by KANISHKA! We want you to love your purchase. Please read our return policy carefully.
Return Window We accept returns within 30 days of delivery for damaged or defective items only.
Eligible Returns
- Damaged or defective items
- Wrong item received
- Items that do not match the product description
Non-Eligible Returns
- Sizing or fit issues (please refer to our size guide before purchasing)
- Change of mind
- Final sale items
How to Initiate a Return
- Email us at itskanishkaa@gmail.com within 30 days of receiving your order
- Include your order number and photos of the damaged/defective item
- We will review your request and respond within 2-3 business days
- If approved, you will receive return instructions
Returns are processed through our fulfillment partner: Trendsi 2655 Campus Drive San Jose, CA 95131 United States
Refunds Once your return is approved and processed, refunds will be issued to your original payment method within 5-10 business days.
Exchanges We do not offer direct exchanges. Please return the original item and place a new order.
Questions? Contact us at "itskanishkaa@gmail.com" — we're happy to help!